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The Expert Level is for individuals who have reached an advanced stage in their career. There are two ISTQB® Expert Level certifications available:
>> Click here to see the full ISTQB Scheme <<
Both certifications are modular as shown below. Both require ISTQB® Certified Tester Advanced Level-Test Manager (and ISTQB® Foundation Level) as prerequisites plus at least 5 years of practical testing experience and at least 2 years of industry experience in the specific Expert Level topic. An ISTQB® Expert Level certification is valid for 7 years.
The Expert “Exam Structure and Rules” apply to all individual Expert Level modules (CTEL-TM and CTEL-ITP) and their parts (Parts 1, 2 & 3 for CTEL-TM and Parts 1 & 2 for CTEL-ITP). Please download the “Exam Structure and Rules” document below. These will help you to identify which learning objectives from each module’s syllabus apply to the different parts for each and also their respective exams.
Local ISTQB® Member Boards may have specified other specific criteria for CTEL eligibility – contact us for more information.
Holders of the ISTQB® Expert Improving the Test Process certification should be able to:
- Lead the test management within an organization, project or program to identify and manage critical success factors with management commitment at CEO/Board level;
- Take appropriate business-driven decisions on a test management strategy and implement organization wide commitment and compliance based on quality KPIs;
- Assess the current status of the test management, propose step-wise improvements and show how these are linked to achieving business goals within the organizational context of test management (organization or project/program);
- Set up a strategic policy for improving the test management and the testing, and implement that policy in an organization;
- Analyze specific problems with the test management and its alignment with other roles or management areas in the project/organization, and propose effective solutions;
- Create a master test plan with matching governance dashboard to meet or exceed the business objectives of the organization or a project/program;
- Develop innovative concepts for test management (project) organizations which include required roles, skills, methodologies (tools) and organizational structure;
- Establish a standard process for implementing test management in an organization (project/program) with standardized delivery based on quality KPIs;
- Lead an organization to improve the test management process and manage the introduction of changes;
- Understand and effectively manage the human issues associated with test-project management and implement necessary changes.
The Operational Test Management parts of the CTEL-TM syllabus considers the skills needed for the Test Manager to manage third party relationships including contractual, communication, integration, and verification of quality aspects. It covers the ability to create, build, and maintain relationships with other managers and other teams, as well as project management skills, including project risk management, and organizing and moderating effective retrospective meetings. Reporting and interpreting test results by evaluation of exit criteria is elaborated upon, and metrics are described which play a crucial role in the management of the test process. Release considerations for the Test Manager are also highlighted.
The Managing the Test Team parts of the CTEL-TM syllabus consider the people management skills that are a critical part of the Test Manager’s role and necessary to build, develop and lead test teams in organizations. This includes recruitment, setting goals and objectives, individual personalities and roles within teams, performance reviews, motivating and challenging the team and managing distributed teams. Being able to manage across the organization is another core part of the Test Manager’s role including being able to advocate, defend and promote the test team and its contribution to the organization, being able to communicate with stakeholders, advocating quality across the organization and being able to handle ethical issues.
Holders of the ISTQB® Expert Improving the Test Process certification should be able to:
- Lead programs for improving the testing process within an organization or project and can identify and manage critical success factors;
- Take appropriate business-driven decisions on how to approach improvement to the test process;
- Assess the current status of a test process, propose step-wise improvements and show how these are linked to achieving business goals;
- Set up a strategic policy for improving the testing process and implement that policy;
- Analyze specific problems with the test process and propose effective solutions;
- Create a test improvement plan which meets business objectives;
- Develop organizationals concepts for improvement of the test process which include required roles, skills and organizational structure;
- Establish a standard process for implementing improvement to the test process within an organization;
- Manage the introduction of changes to the test process, including co-operation with the sponsors of improvements;
- Understand and effectively manage the human issues associated with assessing the test process and implementing necessary changes.
The Assessing the Test Process (CTEL-ITP-ATP) parts of the CTEL-ITP syllabus helps prepare individuals to fulfil the specific expert role within their organization or project, and more specifically to assess and advise on test process improvement. It covers the context of improvement, recognized models for improvement, analytic approaches, selection of an approach, and initiation of the process.
The ISTQB® Improving the Test Process - Implementing Test Process Improvement (CTEL-ITP-ITPI) helps prepare individuals to fulfil the specific expert role within their organization or project, and more specifically to ensure that the implementation of test process improvements within their organization or project takes place effectively and stands the best chance of success. It covers the improvement process, organization considerations, change management, and success factors.
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For more information on the other ISTQB® certifications click on the links below:
